Mystery Guild
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Mystery Guild Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mystery Guild has 2.2 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: New format of credits, Ease of having books delivered to my door, Enjoyable reading over the years.
Cons: Felt i was treated poorly, Treatment of long time customer.Recent recommendations regarding this business are as follows: "This is the first time in approximately 20 years this has happened to me. Normally I would give this company an A rating.", "I have been ordering from this company for about 20 years. This is the first time I have had a problem. I do not know if it's the bad weather we've been having or what. Normally, I would give them an A+ rating.", "its your own choice to do what feels right to you.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mystery Guild has 2.2 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: New format of credits, Ease of having books delivered to my door, Enjoyable reading over the years.
Cons: Felt i was treated poorly, Treatment of long time customer.Recent recommendations regarding this business are as follows: "This is the first time in approximately 20 years this has happened to me. Normally I would give this company an A rating.", "I have been ordering from this company for about 20 years. This is the first time I have had a problem. I do not know if it's the bad weather we've been having or what. Normally, I would give them an A+ rating.", "its your own choice to do what feels right to you.".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Top Mystery Guild Reviews
"Past Due Notices"
I had been a member of Mystery Guild for well over 15 years! After receiving several duplicate shipments and having them returned, I decided to cancel my...
"I mailed the most recent member reply form. It was returned by the post office as undeliverable."
I am certain that the guild will send me books I indicated on the form that I did Not want and expect me to pay postage to return them. I am sure the reply...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wauconda, Illinois
Non-receipt of books
User's recommendation: This is the first time in approximately 20 years this has happened to me. Normally I would give this company an A rating.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wauconda, Illinois
Non receipt of book
User's recommendation: I have been ordering from this company for about 20 years. This is the first time I have had a problem. I do not know if it's the bad weather we've been having or what. Normally, I would give them an A+ rating.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel membership
Preferred solution: Membership cancelled
Brooklyn, New York
I mailed the most recent member reply form. It was returned by the post office as undeliverable.
Grand Rapids, Minnesota
Problem getting my order accepted
Not a review, a serious complaint
- Enjoyable reading over the years
- Felt i was treated poorly
Preferred solution: Apology
User's recommendation: its your own choice to do what feels right to you.
Wow. That's terrible.
No way to build up business. I'm thinking of joining. .
. Now I have second thoughts.
Want to cancel
Preferred solution: I just want to cancel membership.l
Aurora, Illinois
You suck
Anaheim, California
IDIOTS
Hartford, Connecticut
Customer service
I purchased books in Oct. & Nov. 2018. In Oct. I received my books, and sent a check the following day, the check was cashed on 10/22/18 (copy returned from bank). The following month I received books, and sent a check. On Nov. 16th I received a statement stating I owed $109.46, one check had been cashed, and the other was on it's way.
I've tried calling customer service, been left on HOLD each time for over 45 minutes, with no response.
This happened to me a few years back, it took MONTHS to resolve. When I finally spoke with someone knowledgeable,
I had a credit due.
Since I refuse to wait on the phone, (for what could be hours at a time, I'm not sure if this will ever be resolved!
Long time member
Try Thriftbooks….some are used but cheaper
I'm out!
I have been a member of the Mystery Guild (not on line) for at least 20 years. Several weeks ago I received a notice (by mail) that there was a past due balance of $31.45.
In fact I had just mailed the check about 5 days earlier. But truthfully don't know how tardy the payment was. I had never had a notice before in all of my membership time. And never for 1 overdue payment.
I am royally p....d. So this is how loyal customers are treated now? I am unsubscribing to the Guild as of the message. The phone's never answered and nowhere on line can I find a place to unsubscribe.
I think it's time to cut the cord and go to Barnes and Noble for my reading selections.
ps It's probably been more than 20 years but us elderly people have memory problems, you know. padrigin@***.com
Preferred solution: unsubscribe from Mystery Guild
Mystery Guild - Membership Review
Refund From Mystery Guild Book Review
San Antonio, Texas
Mystery Guild's "monthly payment"
Membership cancellation
Brands Related to Mystery Guild
Book Of The Month Club
“Inquiry about why you charged me money when my daughter gave me a free 6 book subscription. Put the...“
DoubleDay Book Club
“I am tired of receiving the featured selections late so you can't get it back to you in time....“
The Literary Guild
“There is no way to cancel a membership on their web page. My numerous calls to their phone number have...“
One Spirit Book Club
“I received a duplicate order of « Malas cat What is the return address to return one of the books to“
Companies Similar to Mystery Guild
Book Of The Month Club
“Inquiry about why you charged me money when my daughter gave me a free 6 book subscription. Put the...“
DoubleDay Book Club
“I am tired of receiving the featured selections late so you can't get it back to you in time....“
The Literary Guild
“There is no way to cancel a membership on their web page. My numerous calls to their phone number have...“
Barnes And Noble
“I had to stand in line ten minutes while the cashiers talked with each other and once I finally got...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I am having the same issue with Mystery Guild. I ordered a book and it was released on 3/5/24.
So far my emails have remained unanswered. What is going on with them?